Established in 2004, Composia is a leading provider of technologically advanced call centre solutions that support more than 1 million calls annually for customers such as Office Depot, Avis, HOT and Bezeq, service center with thousands of concurrent representatives each. 

With few registered patents and multiple patents pending, our success is a direct result of our belief and commitment to R&D which has enabled us to develop a unique range of sophisticated products that positively change and improve the way call centres do business.

Composia develops breakthrough software that enables customer-facing organisations to manage the service-provisioning process. Composia delivers hassle-free process visibility, compliance and optimization at the most painful point in the service-provisioning chain - the customer service representative (CSR) desktop.

Composia offers service organizations the Customer Interaction Management (CIM) suite.

Comprised of Service - Monitor™, Service - Advisor™ and Service - Automation™, the CIM suite enables organizations to monitor and analyze actual service processes and CSR workflow behavior, as well as accelerate CSR service sessions, in order to achieve peak service process performance. Composia's CIM suite is not only service organization-friendly, but also specially designed to ensure a smooth, hassle-free deployment.